This Privacy Policy applies in any case when you access the website and decide to browse within it and use its services, regardless of the purchase of products and provides any useful information to understand how information is collected and used which identify users of

Information pursuant to art. 13 of the REG. EU 2016/679

The information is provided only for the site and not also for any third party sites consulted by the user through links.


The owner of the data collected through this site is DE.MA Comfort di Mainiero Giovanni, via Largario 2 – 82022 Castelfranco in Miscano (BN).

It autonomously decides on the purposes and methods of the processing, as well as on the security procedures to be applied to guarantee the confidentiality, integrity and availability of the data.


The specific purposes for which the data are processed are summarized, from time to time, in the information pursuant to art. 13, EU Reg. 2016/679, which is presented to the user when he releases personal data.

In general, the data are processed for the following purposes:

Manage the requests of the interested party: technical, commercial, requests for information;

Sending, subject to your consent, operational communications via various channels, both electronic and telematic (e-mail, sms) and traditional (paper mail, telephone).


Personal data are processed using mainly electronic and telematic methods.

The processing operations are carried out in such a way as to guarantee the logical, physical security and confidentiality of your personal data.

The data provided will be kept for the time strictly necessary to achieve the purposes for which they are collected, namely:

registered user data: up to the request for cancellation;

data to manage the requests of the interested party: up to the correct fulfillment of the request;

data for sending operational communications, until the withdrawal of consent and in any case no later than 2 years after the last interaction with the interested party.


The provision of personal data to DE.MA Comfort, which is requested on the various collection occasions, may be mandatory or optional.

In the case of a mandatory nature of the provision of data, failure to provide it will make it impossible to execute what is requested.

The legal basis of the treatment:

for the purposes indicated in points 1) and 2) it is the contract; therefore, in the absence of such data, it will not be possible to place orders and / or use the services of DE.MA Comfort;

for the purposes indicated in point 3)it is the consent expressed, in the absence of which it will not be possible to send operational communications.

To be thorough, it should be remembered that in some cases (not subject to the ordinary management of this site) the Authority may request news and information pursuant to art 157 of Legislative Decree no. 196/2003 as well as pursuant to the GDPR, for the purpose of checking the processing of personal data. In these cases, the reply is mandatory under penalty of an administrative penalty.

Scope of communication and publication of data

Your data may be communicated to:

all subjects to whom the right of access to such data is recognized by virtue of regulatory provisions;

to our collaborators, employees, in the context of the relevant duties in charge of processing the data you provide;

to third parties, adequately selected and endowed with experience, ability and reliability, who offer an adequate guarantee of full compliance with current provisions on processing, including the profile of data security. These third parties have been appointed “data processors” and carry out their activities according to the instructions given by DE.MA Comfort.


Navigation data

During their normal operation, the IT systems and software procedures used to operate this website acquire some personal data whose transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified interested parties, but which, by its very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users who connect to the site and other parameters relating to the operating system and the user’s computer environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this event, at present the data on web contacts do not persist for more than six months.

Common data

Common data necessary to conclude and execute purchase orders, as well as to take advantage of the services offered by DE.MA Comfort.

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests.

Security measures

DE.MA Comfort has adopted adequate security measures in order to minimize the risks of destruction or loss – even accidental – of data, of unauthorized access or of treatment not allowed or not in accordance with the indicated collection purposes.


See the dedicated page: Cookie Policy

RIGHTS OF THE INTERESTED PARTIES referred to in art. 15, 16, 17 18, 20, 21 and 22 of the REG. EU 2016/679

We inform you that in your capacity as an interested party, you have, besides the right to lodge a complaint with a supervisory authority, the rights listed below, which you can assert by addressing a specific request to the Data Controller.

Art. 15-Right of access

The interested party has the right to obtain from the data controller confirmation that personal data concerning him or her is being processed and in this case, to obtain access to personal data and information regarding the processing.

Art. 16 – Right to rectification

The interested party has the right to obtain from the data controller the correction of inaccurate personal data concerning him without undue delay. Taking into account the purposes of the processing, the interested party has the right to obtain the integration of incomplete personal data, also by providing an additional declaration.

Art. 17 – Right to cancellation (right to oblivion)

The interested party has the right to obtain from the data controller the cancellation of personal data concerning them without undue delay and the data controller has the obligation to delete personal data without undue delay.

Art. 18 – Right to limit the treatment

The interested party has the right to obtain the limitation of the processing from the data controller when one of the following hypotheses occurs:

a) the interested party disputes the accuracy of personal data, for the period necessary for the data controller to verify the accuracy of such personal data;

b) the treatment is illegal and the interested party opposes the cancellation of personal data and instead requests that their use be limited;

c) although the data controller no longer needs it for processing purposes, personal data are necessary for the interested party to ascertain, exercise or defend a right in court;

d) the interested party opposes the processing pursuant to Article 21, paragraph 1, pending verification of the possible prevalence of the legitimate reasons of the data

Art. 20 – Right to data portability

The interested party has the right to receive in a structured format, commonly used and readable by an automatic device, the personal data concerning him provided to a data controller and has the right to transmit these data to another data controller without impediments from part of the data controller to whom you provided them.

In exercising their rights regarding data portability pursuant to paragraph 1, the interested party has the right to obtain the direct transmission of personal data from one controller to the other, if technically feasible.

Art. 21 – Right to object

The interested party has the right to object at any time, for reasons related to their particular situation, to the processing of personal data concerning them pursuant to Article 6, paragraph 1, letters e) of), including profiling on the basis of these provisions.

Art. 22 – the right not to be subjected to automated decision-making, including profiling

The interested party has the right not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or which similarly significantly affects his person.

Revocation of consent to treatment

You also have the right to withdraw consent to the processing of your personal data.

At the end of this operation, your personal data will be removed from the archives as soon as possible.

If you want more information on the processing of your personal data, or exercise the rights referred to in the previous point, you can write to

Before we can provide you with, or modify any information, it may be necessary to verify your identity andto answer some questions. A reply will be provided as soon as possible, within a maximum of 30 days from the request.

Requests can be addressed to the Data Controller at:

DE.MA Comfort by Mainiero Giovanni, via Largario 2 – 82022 Castelfranco in Miscano (BN)